Customer satisfaction is important to us. Please review our return and refund policy carefully.

1. Returns

We accept returns only if the product:

  • Is damaged during delivery

  • Is incorrect or defective

Return requests must be raised within 48 hours of delivery, along with clear images or videos of the issue.

2. Non-Returnable Items

For hygiene and safety reasons, used, opened, or tampered cosmetic and personal care products are not eligible for return.

3. Refunds

Once the return request is approved and the product is inspected, refunds will be processed within 7–10 business days to the original payment method.

4. Cancellations

Orders can be canceled only before dispatch. Once shipped, cancellation requests will not be accepted.

5. Contact for Support

For return, refund, or order-related queries, please contact our customer support team through the details provided on the website.